Solutions for your practice
Meet Our Virtual Staff – Tailored Solutions for Your Medical Practice
At MedVirtual, we provide top-notch virtual staff to support your medical practice's operations and help you focus on delivering exceptional patient care. Our team is trained to handle specialized tasks efficiently, ensuring your practice runs smoothly and effectively.
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Virtual Medical Biller
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Senior Medical Admin
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Junior Medical Admin
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Virtual Marketing Assistant
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Virtual Medical Biller
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Senior Medical Admin
English
Junior Medical Admin
English
Virtual Marketing Assistant
English
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Starting at just $10/hour
Explore Our Virtual Staff Positions
Interested in learning more about how our talented virtual assistants can help expand your medical practice to new heights?
Responsibilities include:
- Answering phone calls, taking messages, and scheduling appointments.
- Confirming, rescheduling, and following up on patient appointments.
- Redirecting vendor or marketing inquiries appropriately.
- Maintaining compliance with HIPAA and data security standards.
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Virtual Jr. Medical Administrative Assistant
Our Junior Medical Administrative Assistants are ideal for practices needing reliable support with essential administrative tasks. These assistants are trained in HIPAA compliance and data security standards to ensure your practice’s operations are both secure and efficient.
Responsibilities include:
- Managing referrals and patient coordination.
- Scribing and transcription for physicians.
- Insurance verification and pre-authorization handling.
- Inputting patient information and billing data into EMR/EHR systems.
- Processing payments and supporting billing inquiries.
- Ensuring compliance with HIPAA and medical billing standards.
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Virtual Sr. Medical Administrative Assistant
Our Senior Medical Administrative Assistants bring advanced skills to your practice, offering specialized support tailored to your needs. These professionals are equipped to handle more complex administrative responsibilities.
Responsibilities include:
- Develop and implement social media strategies that align with company goals and boost engagement.
- Create compelling content, manage campaigns, and analyze performance to optimize results.
- Lead email and SMS marketing campaigns, ensuring personalized, impactful outreach to our audience.
- Conduct market research to identify trends, audience insights, and new opportunities.
- Collaborate with customer service and other teams to leverage client feedback and success stories.
- Design eye-catching visuals and write persuasive copy that resonates with target audiences.
- Staying updated on changes in medical billing codes and regulations.
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Virtual Marketing Assistant
Our healthcare marketing assistant help you manage and optimize your digital marketing efforts and strategies to ensure maximum impact.
Responsibilities include:
- Verifying patient insurance and eligibility.
- Assigning and reviewing medical codes (ICD-10, CPT) for accuracy.
- Preparing and submitting insurance claims while managing follow-ups.
- Resolving claim rejections and posting payments/adjustments.
- Communicating with insurance providers and patients regarding billing inquiries.
- Generating detailed financial reports and maintaining documentation.
- Staying updated on changes in medical billing codes and regulations.
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Virtual Medical Biller
Optimize your revenue cycle management with our Virtual Medical Billers. They specialize in handling the complete billing process to improve cash flow and reduce errors.
Responsibilities include:
- Answer incoming phone calls, take messages, and schedule appointments.
- Call or text patients to confirm upcoming appointments and reschedule no-shows.
- Direct marketing or vendor calls (e.g., drug reps or sales inquiries) appropriately.
- Handle digital correspondence, including emails, faxes, and internal messages.
- Maintain HIPAA compliance and follow data security standards
- Support overall front desk communication and patient coordination tasks
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Junior Medical Virtual Admin
Ideal for candidates with experience in a medical or dental office setting and a background in customer service, this role provides remote support to front desk operations.
Responsibilities include:
- Manage inbound calls and assist patients with booking, adjusting, or confirming appointments.
- Follow up with no-shows and send timely reminders to reduce cancellations.
- Screen and reroute vendor or service calls (e.g., dental suppliers, labs, reps)
- Maintain inboxes, respond to patient inquiries, and handle administrative communications.
- Keep patient data secure and all tasks compliant with HIPAA and clinic protocols.
- Provide general support to ensure the dental team’s schedule runs smoothly day to day
Junior Dental Virtual Admin
Applicants with dental admin and customer service experience can build real-world skills in this remote role supporting patient calls, scheduling, and communication.
Responsibilities include:
- Verify insurance coverage and obtain necessary referrals or pre-authorizations.
- Accurately update EMRs with patient and billing information.
- Assist with claims submission, payment tracking, and denial follow-ups.
- Support billing specialists with admin tasks related to AR or collections.
- Respond to patient billing inquiries and help set up payment plans.
- Coordinate lab orders, communicate test results, and process refill requests.
- Track and process internal and external patient referrals.
- Maintain strict HIPAA compliance and secure patient communication practices.
- Assist with scribing or transcription tasks (training provided).
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Senior Medical Virtual Admin
With at least one year of experience in healthcare administration and a background in customer service or BPO, you’ll provide critical back-office support to help providers deliver organized, efficient care.
Responsibilities include:
- Confirm insurance eligibility and request pre-authorizations for procedures and treatments.
- Enter and maintain accurate patient data in dental software or EHR systems.
- Coordinate treatment plans, hygiene recalls, and follow-up appointments.
- Assist with preparing claims and submitting billing information under provider guidance.
- Track pending insurance claims and communicate with billing teams on resolution steps.
- Follow up on patient balances and assist with setting up payment arrangements.
- Process external referrals to specialists (ortho, endo, perio) and confirm completion.
- Communicate lab results or imaging updates to patients as needed.
- Maintain HIPAA compliance while handling sensitive clinical and financial data.
- Occasionally assist with transcription or documentation support if trained.
Senior Dental Virtual Admin
Requires a minimum of one year of experience in dental administration along with a background in customer service or BPO. This role supports dental teams with insurance coordination, appointment flow, treatment follow-ups, and EMR documentation.
Responsibilities include:
- Assist with remote patient monitoring, including vitals tracking and wellness check-ins.
- Review and update EMRs with clinical notes, histories, and follow-up documentation.
- Coordinate lab orders and follow through on results with patients.
- Process refill requests and communicate with pharmacies.
- Support patient triage and direct communication via secure channels.
- Assist providers with documentation and chart accuracy.
- Ensure HIPAA compliance in all communications and data handling.
Medical Nurse – Virtual Role
Open to licensed nurses based in the Philippines or the U.S. with at least two years of clinical experience and one year of remote work for a U.S. healthcare provider. This non-diagnostic, non-prescribing role supports physicians in outpatient or primary care settings by managing chart reviews, coordinating care, and facilitating patient outreach. Familiarity with U.S. EMR systems and HIPAA standards is required.
Responsibilities include:
- Review and organize patient charts and treatment notes within dental EMR systems.
- Follow up with patients on treatment plans, hygiene schedules, and post-procedure instructions.
- Coordinate referrals to specialists (e.g., endodontics, periodontics) and confirm completion.
- Assist with chart audits and maintain proper documentation for compliance.
- Manage lab coordination or relay imaging results to patients as directed
- Process medication refill requests in coordination with providers.
- Handle patient communication securely, following HIPAA protocols.
Dental Nurse – Virtual Role
Licensed nurses with at least two years of experience in dental or medical settings are eligible for this role. Previous experience supporting U.S.-based dental providers is preferred. This position is non-diagnostic and non-prescribing, focusing on assisting dental teams with patient follow-ups, treatment planning support, documentation, and coordination.
Responsibilities include:
- Conduct chart reviews and summarize patient history, labs, and clinical updates for provider use.
- Support telehealth appointments with real-time or post-visit scribing
- Assist with virtual triage and patient education as directed by the care team.
- Coordinate follow-up care, including labs, imaging, and specialist referrals.
- Communicate with patients about treatment progress, refills, and next steps.
- Document clinical encounters accurately within EMR systems.
- Uphold HIPAA compliance in all aspects of remote care and data handling.
Clinical Nurse (RN, USRN, MD) – Virtual Role
This position is available to U.S.-licensed RNs, USRNs, or MDs based in the Philippines with a minimum of two years of clinical experience and one year of experience working within U.S. healthcare systems. While non-prescribing and non-diagnostic, this role supports care teams through advanced documentation, triage, coordination, and EMR management. A strong command of U.S. clinical workflows and secure patient communication is required.
Responsibilities include:
- Input patient charges and billing data into EMR or billing software accurately.
- Review claims for completeness before submission to insurance providers.
- Post payments received from insurers or patients into the billing system.
- Flag common billing issues for supervisor review and correction.
- Maintain organized records of patient accounts and claim activity.
- Follow HIPAA guidelines and protect all patient billing data.
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Junior Medical Biller
This role is open to applicants with at least 3 months of experience in healthcare billing and a background in customer service or the BPO industry. As a Junior Medical Biller, you’ll provide targeted support in basic billing operations, including entering charges, reviewing claims, and updating payment records.
Responsibilities include:
- Prepare and submit insurance claims through electronic or manual systems.
- Post payments from insurance and patients into billing software or EMR.
- Identify and resolve claim denials or rejections through corrections and appeals.
- Verify insurance coverage and assist in pre-authorization processes when needed.
- Track outstanding balances and support follow-up on aged accounts.
- Maintain billing accuracy by reviewing charges and ensuring coding completeness.
- Communicate with providers, patients, or insurance reps regarding billing issues.
- Protect sensitive financial and health information through strict HIPAA compliance.
Senior Medical Biller
Requires a minimum of one year of experience in U.S. healthcare billing. In role, you’ll manage key parts of the billing cycle with minimal supervision, including claim submission, payment posting, and denial follow-up.
Responsibilities include:
- Assign CPT and ICD-10 codes using the provided procedure lists and verify accuracy before charge entry.
- Input service charges and generate clean claims for insurance submission
- Submit claims through electronic or manual systems and track their status.
- Manage denials by identifying issues, correcting claims, and initiating appeals.
- Post payments from insurers and patients, and reconcile discrepancies.
- Generate and send patient statements; respond to billing inquiries via phone.
- Follow up on accounts receivable, offer payment plans, and implement collection strategies.
- Maintain strict HIPAA compliance across all billing activities and communication.
Full-cycle Medical Biller
With at least two years of healthcare billing experience, you’ll take ownership of full-cycle processes to ensure timely reimbursements, resolve denials, and maintain clean financial records for medical practices.
Responsibilities include:
- Act as a liaison between medical offices, attorneys, and patients for PI, WC, and accident-related cases
- Schedule appointments, diagnostics, and follow-ups based on legal case requirements
- Maintain and organize records, including medical reports, billing details, and lien documents.
- Track the progress of cases and follow up with providers to ensure timely completion of reports.
- Communicate regularly with law offices regarding patient status and required documentation.
- Generate narrative reports, deposition summaries, and supporting case documents as needed.
- Ensure HIPAA compliance and data security throughout all documentation and communication.
- Support billing and collections teams with accurate lien management and effective payment coordination.
Junior Medical Case Coordinator
Applicants must have 1 to 2 years of experience supporting med-legal cases in a clinical or legal admin setting. The role centers on appointment scheduling, documentation tracking, report coordination, and ensuring legal case workflows remain timely and compliant.
Responsibilities include:
- Oversee the full lifecycle of med-legal cases from intake to resolution
- Coordinate with law firms, medical providers, and patients to track case progress.
- Manage deadlines for narrative reports, deposition summaries, and lien documentation.
- Ensure all records are accurate, updated, and stored correctly in case management or EMR systems.
- Follow up with physicians to obtain timely and complete medical-legal reports.
- Support billing and collections teams by reviewing and confirming lien accuracy.
- Respond to legal documentation requests while maintaining HIPAA compliance.
- Proactively communicate case updates to attorneys, case managers, and other stakeholders.
Senior Medical Case Coordinator
Requires a minimum of 3 years’ experience managing medical-legal cases for a provider or case management agency. In this role, you’ll lead the coordination of PI, workers’ comp, and auto accident cases by overseeing documentation, tracking deadlines, and ensuring smooth communication between legal and medical teams.
Responsibilities include:
- Conduct outbound prospecting via email, LinkedIn, and cold calls.
- Build lead lists using LinkedIn, directories, or scraping tools.
- Qualify leads based on company criteria and schedule potential consultations.
- Maintain clean and accurate CRM records (HubSpot, Salesforce, etc.).
- Collaborate with marketing on campaign follow-ups and performance tracking.
Sales Development Representative
Must have 3–6 months of sales experience in healthcare, aesthetics, or wellness, plus additional BPO or customer service background. This entry-level sales role supports pipeline development through research, outreach, and lead qualification.
Responsibilities include:
- Identify and pursue sales opportunities (B2B or B2C).
- Conduct virtual consultations and follow-ups.
- Close deals and manage the onboarding of new clients.
- Partner with internal teams to align marketing and sales efforts.
- Analyze CRM data to refine outreach and conversion strategies.
- Hit sales targets while delivering a high-touch patient experience.
Sales Executive
This is a hands-on sales role for someone with a strong understanding of healthcare or wellness services and at least one year of experience in lead generation. You’ll drive business growth by converting qualified leads, nurturing relationships, and contributing to team revenue targets.
Responsibilities include:
- Close new business and onboard clients into service workflows.
- Serve as a consistent point of contact for existing clients or patients
- Conduct check-ins, reviews, and maintain strong ongoing communication.
- Identify upsell or cross-sell opportunities based on evolving client needs.
- Ensure long-term client retention and satisfaction.
- Resolve concerns with urgency and professionalism.
- Track all activities in CRM (Salesforce, HubSpot, etc.).
Sales and Account Manager
With over 3 years of sales experience in wellness or healthcare and at least 18 months in account management, this role is designed for someone who thrives in both acquisition and relationship-building. The ideal candidate knows how to close deals and maintain client satisfaction long after the sale.
Why Choose MedVirtual Staff?
Our virtual staff are skilled professionals, trained specifically to meet the demands of medical practices. With extensive experience and familiarity with healthcare systems, they bring value and reliability to your team.
Solutions for your practice
Let MedVirtual Transform Your Practice
Partner with MedVirtual to experience the benefits of a skilled, reliable virtual team. Whether you need help with administrative tasks, referrals, billing, or patient coordination, our virtual staff is here to support your success.
Contact us today